Maintaining client relationships can be a daunting task but if you have the right tools it can be made simple. That’s exactly what EzeGym does for your fitness & wellness business. As soon as any customer books an appointment, the software records their contact information and keeps them posted with automated messages and emails. These messages include appointment reminders, payment reminders, billing details, offers & discounts, etc. Moreover, this detailed information helps send personalised messages to clients making them feel valued and inducing them to come again.
Marketing campaigns are essential to take your online presence to the next level and increase your customer base. However, it requires you to have a separate team and constantly monitor your campaigns. Well, EzeGym can automate this procedure for you in the most marvellous way possible. You can personalise your campaigns making them more efficient and less time-consuming. Plus, if you have a knowledgeable marketing team, just imagine how much they can achieve with the right tool. EzeGym facilitates automated messaging, reporting, promotions and offers to keep your clients happy and connected. You can do this for all your locations with a single software.
Word of mouth by your existing customers is another way to attract potential customers and the two most influential elements are reviews and referrals. EzeGym has a brilliant referral program through which you can reward the customers that bring in people by referring your services. It’ll encourage more people to do the same. Plus, your reviews can also be a marketing tool as you can highlight the merits of your services and support them with actual reviews. EzeGym asks every customer for reviews after their appointment and sends you their feedback. These reviews that you showcase on your website and google business profile will make the customers putting reviews feel recognised. Plus, it will improve your brand image, meaning EzeGym can help you get more customers through the current ones.
In a service-based industry converting leads into sales is one heck of a task. But, if you are not present where your clients are, you’ll miss out on these opportunities. EzeGym not only makes your business proficient enough to never miss a lead but helps you convert them into sales. It properly registers your business and helps set up responsive website pages taking you closer to your potential customers. Giving your business a neat and professional appearance, EzeGym helps attract new customers and lock in the leads. Plus it helps generate new leads through automated marketing campaigns reaching out to potential customers and getting them to try your services.
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EzeGym offers effective solutions when there is a matter of optimizing the customer experience. We take care of your business so that you can take care of your customers and fulfill the unique challenges.